© 2019 FDS OPS SP Z O.O.

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Advantages of outsourced solution against in-house flight operations department

  • FDS employs qualified, licensed and experienced flight dispatchers. We have the latest tools for flight planning, ongoing flight dispatch services and for managing flight operations.

  • The outsourcing of flight operations allows for significant costs reduction as it is simply cheaper than in-house flight operations department or the OCC.

  • Thanks to our experience in flight dispatch services we are able to help to cut costs connected with aircraft flight operations, purchase of navigation documentation, navigation databases etc.

  • Thanks to our exclusive management software, called Leon, the flight operator has full control over the executed operations. And at the same time, our Clients can expect to be given suggestions from FDS, concerning problem solutions and operational decision-making.

Back office concept

The main problem with outsourcing flight operations department is trust. Trust in fact that other company is now the brain of all flight operations activity. There is always an anxiety of flight operations going out of control and that is the main reason for most of the companies to keep operations in-house, even for much bigger cost. But it does not have to be like that.

FDS OPS came to an idea of fully controllable outsourced flight dispatch for commercial air operators, which we called a back office flight dispatch. The main key to our idea is division of „control” and „work”, where control in hand of one person or really small team stays in-house and „work” goes to our team of dispatchers – the back office.

Of course between „control” and work, we need a perfect communication. That is why we are using exclusive management and communication web-based system Leon (www.leonsoftware.com) , which in very simple version comes with our offer to establish communication or can be purchased by the operator directly from Leon Software as fully functional management system​

Our Crew Planning Department is able to provide:

  • Long term planning

Our Crew Control Department prepares monthly and long-term crew rosters for cockpit and cabin crew. We do use LEON system for flight scheduling and crew rostering, but we may use your system, if you wish or we may try to establish automatic connection between the systems. We deliver complete crew roster and manage all the changes, notyfing the crew through the system (automatic notifications through LEON system) or manually via e-mail or phone in case of short term changes. 

  • Crew control

We offer current crew control, which means we will be looking at schedule disruptions, delays, crew duty times on your behalf. We are supporting your OCC and flight crews, if they need our help with any changes, ammendments, arrangements or to call the standby crew.

  • Crew training

We will arrange initial, recurrent and other training, book the simulator, hotel and travel for your crew. We will make sure trainings are book efficiently and they work well within the roster.

  • Crew travel 

We are able to arrange crew transfers, taxis, airline tickets and accommodation for the crews. Crew members will be notified about they latest travel plan automatically (via LEON system) or manually by us via e-mail or phone. 

We hire crew planners with several years of airline experience, they understand the industry needs. With aircraft fleet of 1-10 aircraft outsourcing the crew rostering and crew control is a substantial saving comparing to in-house solution.